Privacy Policy for Coolflames
At Coolflames, we are committed to protecting your privacy. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website, Coolflames (the “Website”), or purchase our products (Amaze, Exitica, Bonzer, Ritz, and Immense). Please read this policy carefully.
1. Information We Collect
We may collect personal information in the following ways:
Information You Provide:
- Name, email address, phone number, and shipping address during product purchases.
- Payment information (processed through secure third-party payment gateways).
- Queries, feedback, or survey responses you share.
Information Collected Automatically:
- IP address, browser type, and device information when you browse the Website.
- Cookies and similar technologies to track browsing activities and improve user experience.
2. Use of Your Information
We use the information we collect to:
- Process your orders and deliver products like Amaze, Exitica, Bonzer, Ritz, and Immense.
- Communicate with you regarding your orders or customer service inquiries.
- Send promotional offers, newsletters, and updates (with your consent).
- Improve our Website and marketing strategies.
- Detect and prevent fraudulent transactions.
3. Sharing Your Information
We do not sell or rent your personal information to third parties. However, we may share your information with:
- Service Providers: Shipping companies, payment gateways, and marketing agencies to facilitate business operations.
- Legal Obligations: If required by law or to comply with legal proceedings.
- Business Transfers: In the event of a merger, acquisition, or sale of our assets.
4. Data Security
We use industry-standard security measures to protect your personal information from unauthorized access, misuse, or disclosure. However, no online data transmission is entirely secure. We encourage you to take appropriate measures to safeguard your data.
5. Your Rights and Choices
- Access and Update: You can access or update your personal data by contacting us.
- Marketing Communications: You can opt out of promotional emails by clicking the “unsubscribe” link.
- Cookies: You can manage or disable cookies through your browser settings.
6. Third-Party Links
Our Website may contain links to third-party websites. We are not responsible for the privacy practices or content of those websites.
7. Children’s Privacy
We do not knowingly collect personal information from individuals under 13. If we learn that we have inadvertently collected such data, we will delete it promptly.
8. Changes to This Policy
We reserve the right to update this Privacy Policy at any time. Changes will be posted on this page with a revised “Effective Date.”
9. Contact Us
If you have any questions about this Privacy Policy or how your information is handled, please contact us at:
Coolflames
Email:info@coolflames.co.in
Phone: +91 77100 77124
Address: 104/A, 1st Floor, B Wing, Sumit Samarth Arcade, Aarey Road, Goregaon (W), Mumbai – 400104.